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In
order to uphold and develop the "Fengqiao Experience" in the new era,
further deepen the diversified resolution mechanism for financial and insurance
disputes, solidify a new model of integrated collaborative dispute governance
between "industry + judiciary", continuously standardize adjudication
and mediation benchmarks, and handle traffic accident liability disputes fairly
and efficiently, on the afternoon of November 12, 2025, the Qingpu District
People's Court, Qingpu Branch of Shanghai Public Security Bureau, and Qingpu
District Judicial Bureau jointly held a press conference to promote the
integrated collaborative mechanism for diversified co-governance and shared
mediation in traffic accident liability dispute cases. The conference announced
the highlights of the jointly signed the Judicial Protection and United
Journey¡ªMemorandum of Integrated Collaborative Mechanism for Diversified
Co-governance and Shared Mediation in Traffic Accident Liability Dispute Cases,
presented typical cases involving traffic accident disputes, and held unveiling
ceremonies for the Traffic Accident Co-governance and Shared Mediation Studio
and the Shared Mediation Workstation.
Huang
Yong, Vice President of Qingpu District People's Court; Jia Changwei, Deputy
Director General of Qingpu District Judicial Bureau; Shen Weizhi, Captain of
the Traffic Police Detachment of Qingpu Branch of the Shanghai Public Security
Bureau; and Yu Xianghong, Chief Judge of Qingdong People's Tribunal of Qingpu
District Court attended the press conference. The press conference was hosted
by Gao Jindeng, Director of the Political Department and Spokesperson of Qingpu
District People's Court. Some municipal People's Congress deputies, members of
the CPPCC of Qingpu District, and reporters from news media were invited to
attend.
Yao
Shaojie, Deputy District Governor of Qingpu District and Director General of
Qingpu Public Security Sub-Bureau; Fang Zhengjie, President of Qingpu District
People's Court; Xu Feng, Secretary of the Party Committee of Qingpu District
Judicial Bureau; and Xia Xiaoli, Director of the Shanghai Banking and Insurance
Dispute Mediation Center, jointly signed the Memorandum.
In
order to fully leverage the functional strengths of the people's courts, public
security authorities, judicial administrative departments, and industry
mediation organizations in the work of diversified co-governance and shared
mediation, and to effectively resolve the current difficulties and key issues
in handling traffic accident disputes, such as numerous identification
procedures, long processing periods, and inconsistent compensation standards
among insurance companies, and to explore a governance path featuring
"fewer lawsuits, fewer disputes", the Qingpu District People's Court,
together with the Qingpu Public Security Sub-Bureau, the Judicial Bureau, and
the Shanghai Banking and Insurance Dispute Mediation Center, jointly signed the
Memorandum prior to the press conference.
The
Memorandum signed on this occasion covers four main areas: diversified
co-governance, deep integration, uniform compensation for similar cases, and
long-term sustainability. Through the signing of the Memorandum, the
court, public security authorities, judicial administrative departments, and
industry mediation organizations have eliminated collaboration barriers,
established a regular coordination mechanism, achieved resource sharing,
information exchange, and mutual recognition of procedures, created a new model
of "shared mediation", and formed a new mechanism for "mutual
recognition within the industry". These efforts aim to transform the
current situation from "different compensation for similar cases" to
"standardized compensation". At the same time, a joint training
mechanism for the shared mediation team has been established to ensure the
long-term operation of the collaboration. A new framework for joint
participation in mediation work is being built, providing parties to traffic
accident disputes with a "one-stop, full-process, and highly
efficient" resolution path, thereby safeguarding the "road to
safety" for the public.
In
order to establish a new framework for diversified and collaborative dispute
resolution and to efficiently and substantively resolve traffic accident
disputes, the Qingpu District People's Court took the lead in setting up the
Traffic Accident Co-governance and Shared Mediation Studio before the press
conference. In collaboration with Ping An Property & Casualty Insurance
Company of China, Ltd., Shanghai Branch, it also established the Shared Mediation
Workstation.
The
Traffic Accident Co-governance and Shared Mediation Studio is permanently
staffed by judges from the Qingdong People's Tribunal. It integrates
professional mediation resources from multiple entities and establishes a solid
foundation for dispute resolution through eight mechanisms. These mechanisms
include standardizing adjudication and mediation practices through industry
mediation and judicial coordination meetings, ensuring efficient case transfer
through the litigation-mediation interface mechanism, enhancing mediation
professionalism through information exchange and joint training of mediators,
and improving the overall governance system through mechanisms such as mutual
recognition of multi-party cases and early warning of major disputes. These
efforts comprehensively address the key challenges in dispute resolution.
Cao
Guangqun, Deputy Director General of the Shanghai Office of the National
Financial Regulatory Administration; Li Shulan, Standing Member of the
Adjudication Committee of the Shanghai High People's Court; Gu Jun, Member of
the Standing Committee of the CPC Qingpu District Committee and Secretary of
the District Political and Legal Affairs Commission; and Wang Guoxin, Vice
President of the Shanghai Second Intermediate People's Court, jointly unveiled
the nameplate for the "Traffic Accident Co-governance and Shared Mediation
Studio".
The
on-site mediation station set up by Ping An Property & Casualty Insurance
Company of China, Ltd., Shanghai Branch, supplements the initiative under the
model of "insurance + judiciary". Through real-time mediation,
on-site guidance by judges, and judicial confirmation, this station strengthens
both the efficiency of dispute resolution and the protection of parties' rights
and interests. It not only realizes standardization and centralization in
dispute resolution but also shortens the processing cycle and reduces disputes
over insurance claims.
Huang
Yong, Vice President of the Qingpu District People's Court, and Li Guodong,
Deputy General Manager of Ping An Property & Casualty Insurance Company of
China, Ltd., Shanghai Branch, jointly unveiled the nameplate for the
"Shared Mediation Workstation".
The
joint efforts of the "one studio and one station" create synergy by
establishing strong institutional support through the studio and optimizing
practical procedures through the station. This approach will significantly
enhance the efficiency of dispute resolution, reduce disputes over insurance
claims, and serve as a replicable model for regional governance, injecting
strong momentum into the modernization of grassroots social governance.
Going
forward, the Qingpu District People's Court will continue to use the
co-governance and shared mediation mechanism as a key lever to deepen
coordination between government departments and courts, as well as
cross-departmental collaboration. More insurance institutions will be
introduced in due course to improve the standardized mediation process and the
interface with judicial confirmation. Professional guidance and data sharing
will be further enhanced to make dispute resolution more efficient and better
regulated. At the same time, the court will extract replicable practical
experience and expand service coverage through a point-to-area approach,
further reducing the litigation burden on the parties and enhancing the
public's sense of judicial satisfaction. These efforts will contribute more
wisdom and strength from Qingpu District People's Court to the modernization of
grassroots social governance.
At
the conference, Zhou Yu, Deputy to the Shanghai Municipal People's Congress and
General Manager of Shanghai Yongsheng Melon and Fruit Professional Cooperative,
provided comments on the event: Regarding traffic accident cases, victims of
traffic accident disputes are generally individuals. While suffering physical
and mental harm, they also have to cope with various issues during the claims
process, which can easily lead to conflicts and eventually litigation. The
co-governance and shared mediation mechanism promotes diversified dispute
resolution, effectively broadens victims' compensation channels, and ensures
that someone is responsible for managing the incident, someone calculates the
claims, someone conducts the assessments, and someone pays the compensation. This
not only addresses the urgent needs of victims, but also alleviates the
prominent contradiction of excessive caseloads and insufficient judicial
personnel, while improving the overall level of social governance. In view of
the local context, Qingpu serves as Shanghai's gateway hub to the Yangtze River
Delta region and is home to logistics companies such as SF Express, Deppon
Express, ZTO Express, YTO Express, STO Express, and YUNDA Express. With a
well-developed transportation and logistics industry, traffic accidents are
inevitable. Based on local realities, the Qingpu District People's Court has
established a Regional Co-governance and Shared Mediation Studio and developed
a co-governance and shared mediation mechanism. In the handling of traffic accidents,
the court, public security authorities, judicial administrative departments,
and industry mediation organizations all contribute efforts, enabling
multi-platform coordination and information sharing. This has created a new
pathway for the steady and rapid resolution of similar disputes, effectively
safeguarding the rights and interests of victims and contributing to regional
economic development. The results achieved have been significant, and it is
hoped that these advanced experiences and practices can be further replicated
and promoted.
